We aim to ensure quick processing times for orders, which is why they are typically sent for production shortly after being submitted. Once this happens, cancellations are usually not feasible. To increase the likelihood of success, you have the option to cancel any orders that have not been processed by contacting the pick-up location you have chosen directly.
If your cancellation is successful, you will receive a confirmation email instructing you to visit the designated store with your credit card to obtain a refund. Please note that we do not retain any credit card details online for automatic refund processing.
Submit a request by following this link.